Party Rental FAQs | Busy Bee Jumpers of Spokane
FAQ

Frequently Asked Questions About Party Rentals in Spokane, WA


Busy Bee Jumpers of Spokane delivers and professionally sets up bounce houses, inflatable water slides, wet and dry combo inflatables, obstacle courses, interactive games, high-peak tents, tables, chairs, and other event rentals throughout the Spokane area.

The answers below apply specifically to rentals booked through Busy Bee Jumpers of Spokane. If you need help selecting equipment or planning your setup, call 509-720-7259, email spokane@busybeejumpers.com, or use our website’s live chat. Our regular hours are 7:00 a.m. to 7:00 p.m. Pacific Time, seven days a week. Live-chat messages are also frequently answered outside those hours when a team member is available.

Party Rental Pricing, Reservations and Payments

Q. What is included in the rental price?

A. The listed rental price includes professional setup and removal by the Busy Bee Jumpers of Spokane delivery team unless the product description or quote states otherwise. A delivery or travel fee may apply based on the event location. Your reservation details will show the applicable charges before your order is finalized.

Q. Does Busy Bee Jumpers of Spokane require a deposit?

A. Yes. A $100 deposit is required to reserve an order. Deposits may be paid by check or credit card and are refundable when the reservation is canceled within the applicable cancellation period. Tent rentals have different cancellation requirements from most inflatable rentals.

Q. What forms of payment do you accept?

A. Busy Bee Jumpers of Spokane accepts cash, checks, and major credit cards. If you plan to make a payment in cash at delivery, please have the exact amount available because our delivery team does not carry cash or make change.

Delivery and Pickup

Q. Where does Busy Bee Jumpers of Spokane deliver?

A. Busy Bee Jumpers of Spokane delivers party and event rentals throughout Spokane and nearby communities, including Spokane Valley, Liberty Lake, Cheney, Mead, Airway Heights, and other surrounding areas. Visit our Spokane delivery-area page or enter your event ZIP code during online booking to check service availability.

Q. Can you deliver to a city that is not listed on your website?

A. Possibly. Delivery to communities outside our listed Spokane-area service locations depends on distance, scheduling, and equipment availability. Call Busy Bee Jumpers of Spokane at 509-720-7259 with your event address for availability and a delivery quote.

Q. When will my party rentals be delivered?

A.

Standard deliveries generally take place between 7:00 a.m. and noon on the morning of the event. Because routes include multiple Spokane-area deliveries, an exact arrival time may not always be available for a standard residential rental.

Tell us before booking if your venue, school, church, business, or public park has a restricted setup window. Our team will determine whether special delivery arrangements can be accommodated.

Q. When will Busy Bee Jumpers pick up my rentals?

A. Standard pickup is generally scheduled for the day after your event. Pickup arrangements may differ for parks, public spaces, indoor venues, schools, businesses, and locations that require equipment to be removed at a specific time. Discuss any time restrictions with our Spokane team before reserving your rentals.

Q. Do you deliver and set up rentals at Spokane-area parks?

A.

Busy Bee Jumpers of Spokane can provide rentals for many parks and public event locations, subject to the rules and approval of the organization that manages the property. Park events frequently have permit, insurance, power, anchoring, delivery, or same-day removal requirements.

Tell us the exact park and event location before booking. Our team can help identify the rental details you may need to coordinate with the park or venue.

Equipment Condition and Professional Setup

Q. What condition will my rental arrive in?

A. Busy Bee Jumpers of Spokane cleans and disinfects rental equipment after each use. Equipment is also inspected before delivery so it arrives clean, prepared, and ready for professional installation at your event.

Q. Who will deliver and install my rentals?

A.

Your order will be delivered and installed by trained members of the Busy Bee Jumpers of Spokane delivery team. Our drivers and delivery staff are background-checked and certified in first aid and CPR. They arrive in Busy Bee clothing so they are clearly identifiable as members of our team.

Our delivery staff handles equipment placement, installation, anchoring, and removal. Before leaving, they will explain the basic operating and safety requirements for your rentals and answer any questions you have about using the equipment.

Q. Can I pick up and install an inflatable myself?

A.

No. Customers cannot pick up and install Busy Bee Jumpers of Spokane inflatables themselves. Our team delivers, evaluates the setup location, installs the inflatable, connects the proper equipment, and secures the unit with the appropriate stakes, straps, tie-downs, or anchors.

Professional installation helps ensure that the equipment is properly positioned and secured for the approved surface and conditions.

Q. Can I review the rental contract and safety rules?

A. Yes. A link to the rental agreement is provided with your order receipt after you make a reservation. You may also contact Busy Bee Jumpers of Spokane before booking if you would like to review the agreement or have questions about the operating and safety rules for a particular rental.

Space, Access and Setup Surfaces

Q. How much space do I need for an inflatable rental?

A.

Every inflatable has its own dimensions and setup requirements. Review both the actual size and the larger setup area listed on the individual product page. The setup area accounts for the inflatable, blower, anchoring, entrances, exits, and required clearance.

As a general guideline, allow at least two feet of open space around each side of an inflatable, along with adequate overhead clearance. Some products require more space, so use the setup-area measurements listed for the specific rental rather than estimating from its appearance.

Q. Are there special access requirements for large inflatables and obstacle courses?

A.

Yes. Large water slides, obstacle courses, and other inflatables can weigh hundreds of pounds, with some units weighing as much as 850 pounds. We generally need an access path at least four feet wide between the delivery vehicle and the setup location.

The route should be clear of vehicles, furniture, landscaping, tight turns, and other obstacles. Tell us before delivery about narrow gates, stairs, steep slopes, retaining walls, or other access restrictions so we can determine whether the equipment can safely reach the setup area.

Q. What surfaces can you install an inflatable on?

A.

Busy Bee Jumpers of Spokane can install inflatables on suitable grass, dirt, asphalt, or concrete surfaces. Grass is generally the preferred inflatable setup surface because it allows the equipment to be securely staked into the ground.

We cannot install inflatables directly on gravel, rocks, or similar abrasive surfaces because repeated movement can damage the vinyl. Tell us in advance if the setup will be on anything other than grass so our team can bring the correct anchoring and protective equipment. Final approval of the setup location is made by the delivery team after inspecting the site.

Q. Can a bounce house or other inflatable be set up indoors?

A.

Yes, some inflatables can be installed indoors when the venue provides enough floor space, ceiling clearance, access, electrical power, and an approved method of anchoring the equipment.

Because every inflatable and indoor venue is different, contact our Spokane team with the room dimensions and ceiling height before booking. The listed setup-area dimensions must fit comfortably inside the available space.

Electricity, Generators and Water

Q. Does an inflatable need to remain plugged in during the event?

A.

Yes. Most bounce houses, inflatable slides, obstacle courses, and interactive inflatables use an electric blower that must run continuously while the equipment is inflated. If the blower loses power, the inflatable will begin to deflate.

A working electrical outlet must be available within 75 feet of the setup location. Busy Bee Jumpers of Spokane supplies the appropriate extension cord. Some large rentals require more than one blower or electrical outlet, so check the requirements listed on the individual product page.

Q. What if my event location does not have electricity?

A.

Busy Bee Jumpers of Spokane offers generator rentals for locations without a suitable electrical source. Generator rentals are currently $150 and are subject to availability.

Let us know when booking if your event is at a park, field, or other location without reliable power. The number of generators required depends on the equipment included in your order.

Q. What water supply is required for a water slide or wet inflatable?

A.

The customer must provide a standard garden hose connected to a working outdoor water source. The hose must be long enough to reach from the water connection to the inflatable setup area.

Busy Bee Jumpers provides and installs the inflatable and its water-distribution components, but the customer is responsible for supplying the water and garden hose.

Cancellations and Spokane Weather

Q. What is the cancellation policy for inflatable and party rentals?

A.

Most Busy Bee Jumpers of Spokane rentals may be canceled for any reason by calling our office no later than 8:00 a.m. Pacific Time on the morning of the event. When canceled by that deadline, the customer receives a full refund.

This same-day cancellation policy does not apply to tents. Review our cancellation policy or call 509-720-7259 if you need to cancel or change a reservation.

Q. What is the cancellation policy for tent rentals?

A.

Tent cancellations must be made at least 14 days before the event. Requests to change a tent reservation's date or venue must also be submitted at least 14 days in advance.

Because tents require additional scheduling, transportation, and installation planning, they are excluded from the same-day cancellation policy offered for most other rentals.

Q. What happens if rain or bad weather is forecast for my event?

A.

Light rain does not automatically prevent delivery. If you decide to cancel because of the weather, contact Busy Bee Jumpers of Spokane before 8:00 a.m. Pacific Time on the morning of your event to qualify for a full refund on eligible rentals.

Inflatables cannot be installed or operated when winds exceed safe operating limits, including winds above 25 mph. Delivery or operation may also be delayed, suspended, or canceled when thunderstorms, lightning, high winds, or other conditions make the setup unsafe. Tent rentals remain subject to the separate 14-day cancellation policy.

Event-Day Support

Q. What should I do if there is a problem after the delivery team leaves?

A.

Stop using the equipment if you notice a safety, power, anchoring, or operating problem. Call Busy Bee Jumpers of Spokane immediately at 509-720-7259 and describe what is happening.

Our team is available seven days a week from 7:00 a.m. to 7:00 p.m. Pacific Time. You may also send a message through the website's live chat, which is frequently monitored outside regular hours. For a medical, fire, or other immediate emergency, call 911.

Still Have Questions About Your Spokane Party Rental?
Contact Busy Bee Jumpers of Spokane for help choosing rentals, confirming space and power requirements, checking delivery availability, or planning equipment for a birthday, school event, church function, nonprofit fundraiser, corporate gathering, or community celebration.

Call 509-720-7259, email spokane@busybeejumpers.com, or use our live chat. Our local team is available from 7:00 a.m. to 7:00 p.m. Pacific Time, seven days a week.